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About Us Penny Price Aromatherapy are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at orders@penny-price.com
Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.

We accept credit card payment. If you are shopping from the UK or anywhere else, place your order and your credit card company will convert the transaction to English Sterling or your own currency.

We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.
Shipping And Handling Deliveries are made by a recognised courier or Royal Mail depending on the product you order and whether it will require a signature upon delivery.
Delivery Schedule We deliver your order right away if it's in stock. We will normally send your order to you between 3 - 5 business days if not in stock .
Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free and you should click the exempt button to reduce VAT to zero .
Credit Card Security We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. We currently use Worldpay to process our credit card transactions.
Guarantee We guarantee your satisfaction. All of our products come with a 10 day no quibble guarantee providing packaging and product is still in good order.
Reaching Us If you need to reach us, please email us on orders@penny-price.com, alternatively, you can call on International +44 1455 25 10 20 or write to us at 41 Leicester Road, Hinckley, Leics, LE10 1LW
Privacy Policy Penny Price Aromatherapy do not disclose buyers information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Issue a unique identifier (e.g. customer login)
d. Monitor customer account status beyond that required for individual purchases
e. Only disclose information to third-parties for goods delivery purposes
Returns Policy We wil accept the return of any goods within 5 days of your receipt if damaged or not used and in its original packaging.
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If you have a coupon number you will be asked to enter it at the checkout